Privacy Policy

All of your private information is collected solely to take payment and fulfill your order. LumiFae will never sell your information or give it to 3rd party sites. Your information is safe with us.

Shipping Policy

Your order will be shipped to the address you provide at checkout.
Please ensure that this address is correct before placing your order.

Shipping times vary by item. Ready-to-Ship pieces are generally ship within 1-3 business days. Made-to-Order pieces are created after your purchase, and may take up to 2 weeks to create before shipping.

You will receive an email with tracking information when your order has shipped (with the exception of stickers which are not tracked unless you purchase tracking).

All items on this site are eligible for international shipping. However we are not responsible for delays due to customs or other unforeseen shipping restrictions imposed by your country. The buyer will assume all responsibility for additional customs and tariff fees that may apply.

Return Policy

We do not accept returns on Custom items, Sale Items, or Made-to-Order Items.

If you ordered a ready-made item, and contact us within 24 hours of delivery, you may return or exchange the item. Item must be returned in original condition and packaging. You will be responsible for all shipping charges, as well as a 10% restocking fee.

If for any reason you are having an issue with your order, please contact us immediately lumijoanna@gmail.com

Terms and Conditions

Please read these terms and conditions carefully before using the LumiFae website.

Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. LumiFae only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy
Before you continue using our website, we advise you to read our privacy policy (at the top of this page) regarding our user data collection. It will help you better understand our practices.

Age restriction
You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. LumiFae assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property
You agree that all materials, products, and services provided on this website are the property of LumiFae, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute LumiFae’s intellectual property in any way, including electronic, digital, or new trademark registrations. You grant LumiFae a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Applicable law
By visiting this website, you agree that the laws of North Carolina, and the United States, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between LumiFae and you, or its business partners and associates.

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court (NC,US) and you consent to exclusive jurisdiction and venue of such courts.

You agree to indemnify LumiFae and its affiliates and hold LumiFae harmless against legal claims and demands that may arise from your use or misuse of our services or products. We reserve the right to select our own legal counsel.

Limitation on liability
LumiFae is not liable for any damages that may occur to you as a result of your misuse of our website. LumiFae reserves the right to edit, modify, and change this Agreement at any time. This Agreement is an understanding between LumiFae and the user, and this supersedes and replaces all prior agreements regarding the use of this website. Terms and conditions template by WebsitePolicies.com